Privacy Policy

In this Privacy Policy, when we say "we", "us" and "Artwin Live", we're referring to StagentArtwin B.V.,a private limited company established in Haarlem, The Netherlands. When we say "you", we're referring to the person or entity that's registered with us to use the services on (the "Website"). Artwin Live understands the importance of protecting and safeguarding your privacy when you use our website. This privacy policy tells you about the information Artwin Live may collect on this web site, how the information is used, and how you can access and correct certain information that we may collect.

We provide a platform to create, manage and publish schedule data, store address data and store financial data within your account (the "Services"). If you choose to register or submit information to us via the Website, you agree with this Privacy Policy.

If there are any changes to this Privacy Policy, we'll post them on the Website and send them to the e-mail address provided in your account. Any changes will be effective as of the date we post on the Website or send the email (or whichever date is later). You may object to any changes within 30 days after they're posted on our Website or delivered to you by e-mail, in which case none of the proposed changes will be effective with respect to information that we've already collected from you, but will apply only to information we collect in the future. We won't treat information of any open account differently from any other open account. If you object to changes in this Privacy Policy, we'll have to terminate your account. That said, if we ever changed our Privacy Policy to expand our rights to use or disclose Personal Information for marketing purposes, you'd be able to opt out without termination.

This Privacy Policy is effective with respect to any data that we've collected, or collect, about and/or from you, according to our Terms of Use.

Collection of Your Personal Information

Information You provide to Us: When you register to use the Services, communicate with our customer support team, or send us an e-mail, you're giving us information that we collect. That information may include your IP address, name, physical address, e-mail address, phone number, credit card information, and other details like gender, occupation, and other demographic information. By giving us this information, you consent to your information being collected, used, disclosed, and stored by us, only as described in our Terms of Use and Privacy Policy.

Schedule data: When you create at least one schedule with the Services, we have access to the data in such schedule.

Information from your Use of the Service: We may get information about how and when you use the Services. This information may include your IP address, time, date, browser used, and actions taken by you within the application.

Cookies: When you register to use the Services, we store "cookies," which are strings of code, on your computer. We use cookies to collect information about when you visit our Website and when you use the Services, your browser type and version, your operating system, and other similar information. You may turn off cookies that have been placed on your computer by following the instructions on your browser, but if you block our cookies, it may not be possible to use the Services.

Use and Disclosure of Your Personal Information

We may use and disclose your Personal Information as follows:

To bill and collect money owed to us. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. To learn more about the steps we take to safeguard that data, see the section below.

To send you Service Status Messages. For example, we may let you know about temporary or permanent changes to our Services, like planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.

To support and improve the Services and to communicate with you about your account for informational, not promotional, reasons.

To transfer your information in the case of a sale, merger, consolidation, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy.

Public information

Public data: We can publish public data of your schedules on our Website or reference to it on Social media or other websites.

Social media features: The Website and Services include social media features, like the Facebook Like button and Twitter follow button. These features may collect information about your IP address and which page you're visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

Links to other websites: Our Website and Services include links to other websites, whose privacy practices may be different from Artwin Live. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

Your schedule data

Your schedules are stored on secured servers. We don't, under any circumstances, sell or steal any of the data in your schedules, or use any of your data to market people or share your lists with any other party, unless it's required by law.

Breach of Security

Unfortunately nobody is safe from hackers. If a security breach causes an unauthorized intrusion into our system that materially affects you or the persons listed in your schedule, then Artwin Live will notify you as soon as possible.

Safeguarding your information

To protect your information, our credit card processing vendor uses the latest 128-bit Secure Socket Layer (SSL) technology for secure transactions. Our vendor is certified as compliant with card association security initiatives, like the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC).

Artwin Live accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Schedules is sensitive, account passwords are encrypted, which means we can't read and resend your passwords. You're able to reset your password.

Accuracy of Data, Transparency and Choice

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do that. If your data changes (like a new email address), then you’re responsible for notifying us of those changes.

We only store data about you for as long as it’s reasonably required to fulfill the purposes that gave us the right to access it in the first place.

We'll give you access to any personal information about you that we hold within 30 days of any request for that information you make by emailing Unless it's prohibited by law, we'll remove any personal information about you from our servers at your request.

Updated on Fri 26 Jul 2013 09:21:54 PM GMT